Technician 1


The Technician 1 is responsible for the configuration and test of computer systems and embedded appliances while adhering to HIPER Global US process documents. Has knowledge of commonly-used concepts, practices, and procedures. Relies on instructions and pre-established guidelines to perform the functions of the job and utilizes his/her experience and judgment to plan and accomplish goals within a reasonable timeline. Works under general supervision while allowing a certain degree of creativity and latitude.

Principal Responsibilities:

  • Loading operating systems.
  • Upgrade the BIOS and firmware motherboards and control adapters, format, and RAID HDDs.
  • Deploy Windows and Linux operating systems.
  • Install customer applications.
  • Performs standard and customer-specific testing processes on a variety of equipment and record results. May recommend changes in testing methods or equipment changes.
  • Troubleshoot problem areas in a timely and accurate fashion.
  • Ensure the thoroughness and accuracy of the work instructions. Contribute to the development of work instructions.
  • Work closely with Product Engineers and lead technician to support product qualification. Collaborate with engineering to ensure all procedures, work instructions, tests, and special tools are in place.
  • Monitor test yield rate data and initiate corrective action as required.
  • Maintain working knowledge of products and/or services.
  • Other Duties: Perform other duties as assigned or requested.

Knowledge and Skills Required:

  • Understanding and knowledge of basic computer assembly techniques.
  • Working knowledge in MS OS: Windows Server 2003/2008/2010/2013, Windows XP is desirable.  Linux experience is a plus.  Familiarity with Semantic Ghost replication techniques.
  • Knowledge of industry-specific tests (Intel PCT, PC Check) and testing equipment (KVM’s)
  • Excellent oral and written communication skills and the capability to produce detailed reports.
  • Sharp problem-solving skills and the ability to work independently on projects as well as part of a team
  • Strong time management skills
  • Commitment to excellence and high standards
  • Knowledge of the ISO 9001/2015 standard
  • Ability to follow applicable SOP Procedures/Processes

Experience Requirements

  • Minimum ASEE, BSEET or Technical School and equivalent experience
  • Experience in PC assembly and manufacturing
  • Mechanical experience a plus
  • Strong manufacturing knowledge
  • Experience working in development environment
  • A+ Certification, preferred.
  • Must be able to lift up to 50 pounds.

Please send your resume to: Subject: Technician 1